Terms of Use

Legal terms and conditions for using OneShotMove services

Terms of Use

Effective Date: January 1, 2024Last Updated: January 1, 2024

Welcome to OneShotMove.com ("Company," "we," "us," or "our"). By booking a move, accessing our website, or using any of our services, you agree to be bound by these Terms of Use ("Terms").

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THIS SITE OR OUR SERVICES.

1. Authorized Use of Site & Services

You are granted a limited, revocable license to access and use OneShotMove.com solely to request, schedule, and manage moving services.

Any misuse, fraudulent booking, unauthorized access, or prohibited conduct will result in termination of service and may subject you to monetary damages, collection actions, and referral to law enforcement.

2. Unauthorized Access & Website Security

  • No Hacking: You may not attempt to bypass security, manipulate pricing, or interfere with our operations.
  • No Scraping/Harvesting: Collection of customer data, pricing information, or service details without authorization is strictly forbidden.
  • Damages: ANY UNAUTHORIZED ACCESS OR BREACH WILL RESULT IN LIQUIDATED DAMAGES OF NOT LESS THAN $10,000 PER INCIDENT OR $5,000 PER DAY OF CONTINUED BREACH, IN ADDITION TO ACTUAL DAMAGES AND LEGAL FEES.

You agree to reimburse us for all costs of investigation, remediation, and enforcement.

3. Reservations, Payments & Cancellations

  • All reservations require valid payment information.
  • By booking a move, you authorize us to charge your method of payment for services, deposits, and additional fees incurred.
  • Chargebacks: You agree to reimburse us for all costs related to chargebacks, including bank penalties, administrative costs, and attorney's fees.
  • Late Payments: Any overdue balances accrue interest at 1.5% per month or the maximum allowed by law.
  • Cancellations: We reserve the right to impose cancellation fees if notice is not provided within our required cancellation window.

4. Fraud & Misrepresentation

Fraudulent reservations, false identity, or deliberate misrepresentation of move size, location access, or payment details is strictly prohibited.

Each act of fraud results in minimum liquidated damages of $5,000 per occurrence, in addition to recovery of actual damages and denial of future service.

5. Conduct During Services

  • Customers must provide safe access to premises and disclose relevant conditions (stairs, long carries, restricted parking, etc.).
  • Failure to provide accurate details may result in surcharges.
  • Abusive, threatening, or illegal conduct toward our staff will result in immediate termination of service and liability for damages.

6. Tracking & Monitoring

By using OneShotMove.com, you consent to tracking technologies, including IP logging, device fingerprinting, cookies, and call recording, for security, fraud prevention, and enforcement.

All interactions may be monitored and used as evidence in disputes or legal claims.

You waive any expectation of privacy in connection with misuse of our services or website.

7. Intellectual Property

All content, trademarks, and materials on OneShotMove.com are the property of the Company. Unauthorized reproduction, distribution, or commercial use will result in damages of $1,000 per violation or the maximum allowed by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless OneShotMove.com, its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including attorneys' fees) arising out of:

  • your misuse of the Site or Services,
  • violation of these Terms, or
  • harm caused to our staff, vehicles, or property due to your conduct.

9. Termination of Service

We reserve the right to cancel, suspend, or terminate any reservation or account at any time for violation of these Terms, suspected fraud, or behavior deemed harmful to our interests.

10. Governing Law & Venue

  • These Terms shall be governed by the laws of the State of California.
  • Any disputes shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.

YOU AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL OR CLASS ACTION PARTICIPATION.

11. Remedies

You acknowledge that monetary damages may be inadequate for certain violations of these Terms. We may seek injunctive relief, equitable remedies, and all available legal damages, including attorneys' fees and enforcement costs.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONESHOTMOVE.COM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OR MISUSE OF OUR SITE OR SERVICES.

13. Modifications

We reserve the right to modify these Terms at any time. Updates will be posted on this page. Continued use of our Site or Services constitutes acceptance of the revised Terms.

ACKNOWLEDGEMENT

BY ACCESSING ONESHOTMOVE.COM OR BOOKING A MOVE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS.

Questions About Our Terms?

Contact us for clarification on any terms or conditions.